Manifest · Legal
How Manifest collects, uses and protects your personal data.
This Privacy & Cookies policy explains the Privacy & Cookies policy of Manifest Business Development Limited (“Manifest”), Company No. 16356751, whose registered address is First Floor Gallery Court, 28 Arcadia Avenue, London N3 2FG.
Manifest’s primary line of business is to assist clients (primarily marketing agencies) build relationships with brands they’re interested in working with. Specifically, Manifest will support clients with strategic planning, and then offer direct advocacy to help clients arrange meetings with brand decision-makers.
Manifest is committed to protecting and respecting your privacy. Where we decide the purpose or means for which personal data supplied by you or us is processed, we are the “data controller”. Manifest is committed to ensuring that all data processing is:
The purpose of this document is to explain how Manifest will use your personal information when interacting with us. We have deliberately attempted to write this privacy policy in clear, easy-to-understand language. If anything about it isn’t clear, please email us at info@manifest.agency and we will get back to you with clarification.
We may choose to make changes to this Privacy Policy at any time, to ensure compliance with applicable laws and industry regulations. Please review this document from time to time to ensure you are familiar with the latest changes. These changes are effective immediately after they are posted on this page.
The reason we collect and process personal information depends on your relationship with Manifest:
Information may be collected in the following ways:
The types of data we may collect include:
All data collected and processed by Manifest is ‘corporate’ or ‘business to business’ data. Manifest has trained its staff to ensure that no ‘special categories’ of personal data (e.g. the ethnicity or religious beliefs of data subjects) are collected or processed. Manifest does not collect or process personal data on children.
The following explains the ways in which we use your personal data and the legal grounds for that processing. Please contact us at info@manifest.agency if you would like further information about the relevant legal grounds.
Our clients engage us to help them carry out research, and connect and ultimately build relationships with businesses they are interested in working with in a more effective manner. As part of our work, we obtain and use Research Data (including Contact Data regarding the subjects of that Research Data, collected from third party sources) on behalf of our clients, and in accordance with their instructions. Our clients decide the means and purpose of our processing of Research Data, and our clients are the data controller in respect of that processing. If you have any questions regarding this processing, please either get in touch with us, or contact the business who engaged us.
We are careful not to process any sensitive or special categories of personal information, and restrict data processing to corporate (B2B) data.
We use your information for a variety of reasons, depending on the nature of your relationship with us, including:
You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest.
As a data subject, we acknowledge that you have a right to control whether or not we collect and process personal data on you, and to ask us to stop processing or delete data that we hold. Manifest is committed to processing personal data in line with your wishes, so please tell us if you’re unhappy with us holding any of the data that we do. You can do this:
We will ensure that any requests for personal data to be deleted are actioned within 2 business days of the request being received.
We endeavour to keep the information that we hold on you as up to date as possible. If you find that any data we hold is not up to date, or you receive a communication from us that includes incorrect information, please alert us by emailing info@manifest.agency.
You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. We will use reasonable efforts, to the extent required by law, to supply personal information held about you on our files (and with any third parties to whom it has been disclosed). If we are processing data in order to perform our obligations to you, or because you consented, and that processing is carried out by automated means, we will help you to move, copy or transfer your personal data to other IT systems.
Cookies are files that include very small amounts of data, commonly used as an anonymous unique identifier. These are transmitted to your web browser from the web page that you have visited, and may subsequently be stored on the hard drive of the computer (or other device) that you are using.
When you first access our website, you will notice a pop-up message informing you about our collection and usage of cookies to improve our website. This message will allow you to either accept or refuse. If you select the latter, you may find it difficult to optimally use some portions of our website.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit aboutcookies.org or allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites, visit tools.google.com/dlpage/gaoptout.
From time to time we may send you content via email that we believe is likely to be of interest to you. For companies that we believe are likely to be interested in our services (marketing and PR agencies; digital and design agencies; technology providers) we may from time to time decide to send you information by email, post or phone that we believe will be of interest to your role.
This information may include extracts of research that we have done, or the opportunity to speak with our team to discuss Manifest’s services. If you’re not interested in receiving these communications, please let us know.
For this activity we use email distribution engines called HubSpot and Instantly. Please consult HubSpot’s Privacy Policy and Instantly’s Privacy Policy for more information.
We are careful to ensure that all email correspondence sent out by Manifest includes a clear ‘unsubscribe’ link, and we have a robust internal policy in place to deal with unsubscribe requests we may receive from stakeholders.
The organisation uses software countermeasures and management procedures to protect itself against the threat of malicious software. All staff are trained to co-operate with this policy.
The Manifest website is hosted in a secure data centre, which meets both ISO 27001 and ISO 27002 standards, as well as being in possession of an in-depth Business Continuity plan. While the data centre is also PCI-DSS compliant, this is currently irrelevant as the website does not process e-commerce payments.
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
For those clients and former clients who have previously clicked on a link in one of our email newsletter communications, we may collect information that your browser sends (referred to above as Log Data). This may include your device’s IP address, browser type and version, pages of the Service that you access, the time and date that such activity takes place, time spent on each page, the entry and exit points of your browsing session, and other data.
We work with a number of recognised third party providers, including Google, ALF, HubSpot and Instantly, to ensure that this data is collected and stored in a secure manner. Privacy policies of these organisations can be found here:
The reason for such activity, which will be reviewed from time to time, is to improve your experience of the Services.
Manifest may retain data for differing periods of time for different purposes, as required by law or best practice. However, under no circumstances will we retain your personal data for a period longer than five years (from the point of collection or updating) unless there is a critical business reason to do so (for example, we may need to maintain records of invoices issued to you for longer than this for accounting reasons).
We would be happy to provide a copy of our data retention policy if you’re interested in receiving more information on this point.
All elements of https://manifest.agency/ (the ‘Public Site’) are hosted on a web content management system called WordPress. We may from time to time collect anonymous data on usage patterns on the public website. Please view WordPress’s Privacy Policy for more information.
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us, so we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.
We work closely with a third party IT support business (London Systems) to encrypt and protect email traffic in line with government advice. If your email service does not support TLS, please be aware that any emails we send or receive may not be fully protected after we have sent them to you.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary action.
The personal information you supply to us is generally stored and kept inside the European Economic Area (EEA). However, due to the nature of our global business and the technologies required, your personal information may be transferred to third party service providers outside the EEA, in countries where there may be a lower legal level of data protection.
Where we transfer your data outside of the EEA, we transfer the minimum amount of data necessary, anonymise it where possible, and we have agreements in place with those parties which include standard data protection clauses to ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and European levels of data protection. If you would like to find out more about these safeguards, please contact us.
If you are unhappy with the way we are processing your personal data, please let us know. If you do not agree with the way we have processed your data or responded to your concerns, or if you do not think we are handling your personal information adequately, you have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at ico.org.uk.
If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us. Write to us at Manifest Business Development Limited, First Floor Gallery Court, 28 Arcadia Avenue, London N3 2FG, or email us at info@manifest.agency.
Manifest Business Development Limited. Registered in England and Wales, First Floor Gallery Court, 28 Arcadia Avenue, London N3 2FG, registered number 16356751.
