6th February 2025 :

The Elephant in the Room

The Elephant in the Room

Posted on 6th February 20256th February 2025 by Admin

Growing an agency is about more than just winning new business but many agency management teams ignore the elephant in the room. They overlook the impact of client churn. This is the elephant in the room; everyone talks about new business, but few address the real cost of lost clients. Ignoring churn creates a false[…]

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